Effective Date: 01/01/2026
Company Name: Artsol
Website: https://artsol.us
Artsol is a SaaS platform that provides AI-powered online ordering systems for restaurants. Individual restaurant storefronts operate on subdomains of the Artsol platform (e.g., https://pizza.artsol.us). All SMS communications are managed centrally by Artsol on behalf of its restaurant partners.
When you place an order or interact with our services, we may collect:
We collect this information solely to process, fulfill, and support customer orders.
We use collected information strictly for transactional and operational purposes, including:
We do not use your contact information for marketing or promotional messaging unless you have explicitly opted in separately.
SMS consent is collected verbally during phone calls with our AI voice ordering agent. When a customer places an order by phone, the agent offers to send a payment link and order updates via SMS. The agent provides a clear verbal disclosure before any message is sent, including information about message types, data rates, and how to opt out. Only customers who actively choose SMS receive text messages. No SMS is sent without explicit verbal consent.
These messages may include:
Customers typically receive 1–2 transactional messages per order.
Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP.
For assistance, reply HELP or contact us at
support@artsol.us
We do not send marketing or promotional SMS messages unless you have separately opted in.
We send transactional emails related to:
Marketing emails are only sent if you have explicitly subscribed.
You may unsubscribe from marketing emails at any time using the unsubscribe link in those emails.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We do not sell, rent, trade, or transfer your mobile phone number or SMS consent information to third parties for marketing purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information may be shared only with service providers necessary to operate our services, including:
These providers are contractually required to safeguard your information and are prohibited from using it for their own marketing purposes.
We implement reasonable administrative, technical, and physical safeguards to protect personal information.
Payment information is securely processed by third-party payment providers and is not stored directly on our servers unless explicitly stated.
We retain personal information only as long as necessary to:
You may request to:
To exercise these rights, contact:
support@artsol.us
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Artsol
Email: support@artsol.us
Website: https://artsol.us
Program Name: Artsol Order Alerts
Effective Date: 01/01/2026
Messaging Type: Transactional Order Notifications
The Artsol Order Alerts program provides transactional SMS messages related to customer orders placed through restaurant storefronts hosted on the Artsol platform (e.g., https://pizza.artsol.us).
Message types may include:
This program does not send marketing or promotional text messages.
SMS consent is collected verbally during a phone call with our AI voice ordering agent. The agent asks the customer if they would like to receive the payment link via SMS, and provides a clear verbal disclosure before sending any messages. For full details on the consent flow and the exact verbal script, see our SMS Consent Documentation.
You can cancel the SMS service at any time.
Just text STOP to the number that sent you the message.
After you send the SMS message STOP to us, we will send you a confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
To rejoin, simply place a new order and provide your mobile number again.
If you are experiencing issues with the messaging program, reply HELP for assistance.
You may also contact us at:
Email: support@artsol.us
Customers typically receive 1–2 transactional messages per order.
You will receive messages only in response to transactions or order activity initiated by you.
Message and data rates may apply for messages sent to you from us and to us from you.
For questions about your messaging or data plan, contact your wireless provider.
Carriers are not liable for delayed or undelivered messages.
Your privacy is important to us. Please review our Privacy Policy above for details on how we collect and use information.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.