Privacy Policy
This Privacy Policy explains how ProShop (the platform operator) collects, uses, and protects information when you use our websites, ordering tools, and the AI voice ordering service. By using the service you agree to the practices described here.
Information we collect
Contact details — your name, business name, email address, and phone number provided during signup or checkout.
Business information — details about your business, locations, menu, and operations you submit through the onboarding wizard.
Order information — items ordered, fulfillment preferences, and transaction details needed to complete and manage your orders.
Technical data — device, browser, and usage information collected automatically to operate and secure the service.
How we use information
To set up and operate your account and storefront.
To process, fulfill, and support your orders.
To provide the AI voice ordering and customer communication features you enable.
To send transactional communications (such as order updates) by SMS or email.
To maintain security, prevent fraud, and comply with legal obligations.
Communications and consent
By providing your phone number or email, you consent to receive transactional messages related to your orders and account. Message and data rates may apply. You can opt out of SMS at any time by replying STOP, and unsubscribe from emails using the unsubscribe link included in those emails.
Sharing
We do not sell your personal information. We share information only with service providers that help us operate the platform (such as payment, messaging, and hosting providers), and where required by law.
Data retention and security
We retain information for as long as needed to provide the service and meet legal requirements, and we apply technical and organizational measures to protect it. No method of transmission or storage is completely secure.
Your rights
Depending on your location, you may have rights to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, contact us using the details below.
Contact us
If you have questions about this Privacy Policy, please review our Terms of Use or reach out to the platform operator. This policy may be updated from time to time; the latest version is always available on this page.